I. Data protection provisions for the brussels.vitracircle.com website
Protecting your personal data is important to us, in particular, with regard to respecting your personal rights in connection with the processing and use of such data. The term “personal data” refers to information regarding the personal and/or factual circumstances of an identified or identifiable natural person. This includes, for example, the person’s name, postal address, email address and/or telephone number, as well as user data such as the IP address. We collect, process, and use your personal data in compliance with the relevant laws.
2. Automated data collection and processing by your browser
As with every website, our server automatically collects the following information and temporarily saves it in server log files, which are transmitted by your browser – unless you have deactivated such function:
– the IP address of the computer transmitting the request
– the client’s file request
– the http response code
– the volume of data transmitted
– the website from which you access our website (referrer URL)
– the date and time of the server request
– the type, version and language of your browser
– the operating system on the computer transmitting the request
Our server log files are not evaluated based on personal use. At no time can the provider allocate this data to specific persons. This data is not combined with other data sources.
Our website uses Google Analytics, a web analytics service offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”). Google Analytics uses text files called cookies, which are saved on your computer to facilitate analysis of your use of our website. The information collected by the cookies relates to your operating system, browser and IP address, the website you accessed previously (referrer URL), and the date and time of your visit to our website. The information generated by cookies regarding your use of this website is usually transmitted to and saved on a Google server in the United States. If and when IP anonymisation is activated on this website, Google will nevertheless truncate your IP address for transmission among member states of the European Union or to other member states of the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be transmitted to a Google server in the United States and then truncated there. At the request of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the provider of the website with other services relating to website activity and Internet use. The IP address transmitted from your browser as part of Google Analytics will not be merged with any other data held by Google.
We use Google Analytics to analyse and regularly enhance the use of our website. The statistics derived through this allow us to improve our offerings and make them more interesting for you, the user. If we ask for your consent, the legal basis for processing is Art. 6 Para. 1 lit. a) GDPR. Otherwise, the legal basis for the use of Google Analytics is Art. 6 Para. 1 s. 1 lit. f) GDPR.
Retargeting: Our website makes use of retargeting technology. We use this technology to enhance the website’s appeal to you. This technology enables us to address Internet users who have shown an interest in our shop and our products in the past through advertising on our partners’ websites. We believe that personalised and interest-oriented advertising tends to be more interesting to Internet users than non-targeted advertising. These advertisements are displayed on our respective partners’ websites, based on cookie technology and an analysis of visitors’ prior use of the Internet. This form of advertising is entirely pseudonymous. No usage profiles will be consolidated with your personal data. By using our website, you consent to cookies being used to capture, save and use your user-related data. Your data will be saved in cookies beyond the end of your browser session so that it can be retrieved, for example, when you visit the website again. You can revoke your consent at any time with immediate effect by setting your browser so that cookies no longer are accepted. If we ask users for consent, the legal basis for processing is Art. 6 Para. 1 lit. a) GDPR. Otherwise, the legal basis for the use of retargeting technology is Art. 6 Para. 1 s. 1 lit. f) GDPR.
Google Forms: We use the Google Forms service from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”) to carry out surveys or for online forms. Google Forms makes it possible to design and evaluate surveys and online forms. In addition to the respective personal data that you enter in the respective forms, information on your operating system, browser, date and time of your visit, referrer URL and your IP address is recorded. Your personal data will be processed by Google on our behalf. The legal basis for the processing of data by Google is Art. 28 GDPR.
Processing usually takes place within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. However, it cannot be ruled out that data transfers to the USA may occur.
Information regarding the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland; https://policies.google.com/privacy
Google Maps: We use Google Maps from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”) on this website. This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function. The legal basis for the use of Google Maps is Art. 6 Para. 1 s. 1 lit. f) GDPR.
Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider’s privacy statements. You will also find there further information on your rights and setting options to protect your privacy: https://policies.google.com/privacy. Google also processes your personal data in the USA.
3. Collection and processing of data provided voluntarily
When you provide us with personal data by email or via the contact form available on our website, this is voluntary. This data is used to fulfil our contractual relationship, to process your inquiries and orders, for our own market or opinion research and for our own advertising by postal mail. Your data will be used for our own advertising by email only if you have given us consent to do so. We delete the data that arises in this context after its storage is no longer required, or we limit processing if there are statutory retention requirements. The legal basis for this is Art. 6 Para. 1 lit. b) GDPR or Art. 6 Para. 1 lit. f) GDPR.
When you register in our online shop and create a customer profile, we save the customer account information you provided (in particular, your name, billing and delivery addresses, telephone number, payment information and email address) so that you do not have to re-enter your data every time you place an order. You can update or delete your profile at any time. The legal basis for this is Art. 6 Para. 1 s. 1 lit. b) GDPR.
If you would like to subscribe to our newsletter, please provide your valid email address and your country of origin, and confirm that you are in agreement with the following (the legal basis is Art. 6 Para. 1 s. 1 lit. a) GDPR):
“I agree that N.V. Vitra Belgium S.A. and the companies linked below may process and use the data I have entered to send me an email newsletter to inform me about furniture and home accessories, as well as ongoing company promotions and events. I can find a list of the companies in questionhere. I can revoke this agreement at any time by sending written notification to N.V. Vitra Belgium S.A. Woluwelaan 137, 1831 Diegemor to firstname.lastname@example.org. In the event that I revoke consent, the data I have entered will be deleted at all the companies in question and will no longer be used for sending the newsletter.
Personal data that has been communicated to us via our website will only be stored until the purpose for which it was entrusted to us is fulfilled. After completion of the contract, your data will be blocked and deleted once the tax and commercial law regulations have expired, unless you have expressly consented to the use of data beyond this. If mandatory retention periods under commercial and tax law have to be observed, the duration of the storage of certain data can be up to ten years.
4. Transmission to third parties
If you have given us personal data, this will not be passed on to third parties. Any transfer that takes place will only be
– with your consent
– as part of processing your inquiries, your orders and the use of our services to commissioned subcontractors, who only receive the necessary data for the execution of this order and use it for a specific purpose
– as part of order data processing in accordance with the statutory provisions to service providers bound by instructions
– as part of the fulfilment of legal obligations to entities entitled to receive information.
In order to learn about your individual preferences and adjust our offerings optimally to best meet your needs, we use so-called “cookies” on our website vitra.com. Cookies are small text files that are saved on your computer or mobile device and that your computer or mobile device can retrieve at a later time. The information stored in the cookie is sent back to the website that generated it (first-party cookie) or to a service provided by an external provider (third-party cookie) when the website is subsequently accessed from the same device. The first-party cookies we use are required to provide the content of the website so that you can use the services on our website. Third-party cookies are additional cookies that are used for marketing purposes or to optimise performance. These are only set with your consent. Further information can be found in the above information under Sections 2 and 3 for the respective tools.
6. Your Rights
You may receive information about the data we have stored about you and about its origin, recipients or categories of recipients to whom this data is passed on and the purpose of storage – free of charge, at any time without giving reasons.
In addition, you have the right to correct, block and delete your personal data in accordance with the statutory provisions. If you have given your consent to the use of data, you can revoke this at any time and without giving reasons. If your data is processed on the basis of legitimate interests in accordance with Art. 6 Para. 1 lit f) GDPR, you have the right to object in accordance with Art. 21 GDPR. You also have the right to data portability. You furthermore have the right to complain to a data protection supervisory authority about our processing of your personal data.
Please send your requests for information, objections to data processing and other inquiries to N.V. Vitra Belgium S.A. Woluwelaan 137, 1831 Diegem, or to the email address email@example.com.
For any questions in connection with data protection, you can also contact our data protection officer at firstname.lastname@example.org.
Last updated: March, 2023